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	<title>Business English Blog</title>
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	<description>A Gandy Associates Perspective</description>
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		<title>Business English Blog</title>
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		<title>Business English Training Boosts Teamwork at Toromont</title>
		<link>http://businessenglishblog.ca/2012/01/24/business-english-training-boosts-teamwork-at-toromont/</link>
		<comments>http://businessenglishblog.ca/2012/01/24/business-english-training-boosts-teamwork-at-toromont/#comments</comments>
		<pubDate>Tue, 24 Jan 2012 14:39:58 +0000</pubDate>
		<dc:creator>Debbie Rose</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>
		<category><![CDATA[Gandy Perspective]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=496</guid>
		<description><![CDATA[A famous saying in English affirms, “There are hundreds of languages in the world, but a smile speaks them all.”  Many newcomers to Canada are realizing that learning English is not just about vocabulary and grammar. Ramil is a Customer Support Centre Coordinator at Toromont, a supplier of construction equipment, power, refrigeration and process systems.  [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=496&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>2</slash:comments>
	
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		<title>Honing Virtual Facilitation Skills</title>
		<link>http://businessenglishblog.ca/2011/11/30/honing-virtual-facilitation-skills/</link>
		<comments>http://businessenglishblog.ca/2011/11/30/honing-virtual-facilitation-skills/#comments</comments>
		<pubDate>Wed, 30 Nov 2011 14:45:25 +0000</pubDate>
		<dc:creator>Rob Leonituk</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>
		<category><![CDATA[Gandy Perspective]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[communication tips]]></category>
		<category><![CDATA[meetings]]></category>
		<category><![CDATA[Online training]]></category>
		<category><![CDATA[speaking strategies]]></category>
		<category><![CDATA[speaking to groups]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=551</guid>
		<description><![CDATA[Facilitating a virtual meeting or leading a training session online can be intimidating.  I certainly felt that way in the weeks preceding Gandy’s collaborative efforts with ACCES and RBC Royal Bank to design and implement an online corporate English language training course.  As designated trainer for this project, my primary task was to deliver the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=551&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://businessenglishblog.ca/2011/11/30/honing-virtual-facilitation-skills/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Rob Leonituk</media:title>
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			<media:title type="html">Centra - smile and clap</media:title>
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		<title>Virtual Classroom – Can it Work?</title>
		<link>http://businessenglishblog.ca/2011/11/25/virtual-classroom-can-it-work/</link>
		<comments>http://businessenglishblog.ca/2011/11/25/virtual-classroom-can-it-work/#comments</comments>
		<pubDate>Fri, 25 Nov 2011 14:03:12 +0000</pubDate>
		<dc:creator>Teresa McGill</dc:creator>
				<category><![CDATA[Gandy Perspective]]></category>
		<category><![CDATA[HR's Questions]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[corporate training]]></category>
		<category><![CDATA[making meetings work]]></category>
		<category><![CDATA[Online training]]></category>
		<category><![CDATA[vocabulary building]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=506</guid>
		<description><![CDATA[Can a virtual classroom work for English communication training?  That was our question when RBC Royal Bank suggested Gandy deliver a Talk English Café program online.  To be honest, we embarked on the project with an equal balance of anticipation and trepidation.  Lively interaction is crucial in Gandy’s business English training, and we just weren’t sure it [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=506&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Teresa McGill</media:title>
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			<media:title type="html">Virtual Classrom - more crop</media:title>
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		<title>Essentials of Small Talk</title>
		<link>http://businessenglishblog.ca/2011/10/25/essentials-of-small-talk/</link>
		<comments>http://businessenglishblog.ca/2011/10/25/essentials-of-small-talk/#comments</comments>
		<pubDate>Tue, 25 Oct 2011 15:04:17 +0000</pubDate>
		<dc:creator>Patricia Dods</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>
		<category><![CDATA[Asking Questions]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[communication tips]]></category>
		<category><![CDATA[small talk]]></category>
		<category><![CDATA[speaking strategies]]></category>
		<category><![CDATA[vocabulary building]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=469</guid>
		<description><![CDATA[Do you feel awkward or uncomfortable when colleagues lapse into casual conversation in the cafeteria or by the water cooler? While you may feel confident discussing issues related to your profession, you may feel less at ease participating in daily workplace small talk. What is Small Talk? Small talk is the informal conversation that is [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=469&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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		<title>You may be wondering…</title>
		<link>http://businessenglishblog.ca/2011/08/30/you-may-be-wondering%e2%80%a6/</link>
		<comments>http://businessenglishblog.ca/2011/08/30/you-may-be-wondering%e2%80%a6/#comments</comments>
		<pubDate>Tue, 30 Aug 2011 14:32:55 +0000</pubDate>
		<dc:creator>Rob Leonituk</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>
		<category><![CDATA[Asking Questions]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[communication tips]]></category>
		<category><![CDATA[language for leadershi]]></category>
		<category><![CDATA[speaking strategies]]></category>
		<category><![CDATA[speaking to groups]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=446</guid>
		<description><![CDATA[Jorge, a highly praised senior developer at a Markham-based software company, has just given me a full report on a recent presentation he has given.  “They loved it!”  He exclaims.  As his communication coach, I am indeed relieved but not all that surprised considering all the work he put into it.  For the two weeks [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=446&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://businessenglishblog.ca/2011/08/30/you-may-be-wondering%e2%80%a6/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Rob Leonituk</media:title>
		</media:content>

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			<media:title type="html">q and a</media:title>
		</media:content>
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		<item>
		<title>Hybrid Communication Courses Uncap the Talent of Internationally Trained Professionals</title>
		<link>http://businessenglishblog.ca/2011/06/08/hybrid-communication-courses-uncap-the-talent-of-internationally-trained-professionals/</link>
		<comments>http://businessenglishblog.ca/2011/06/08/hybrid-communication-courses-uncap-the-talent-of-internationally-trained-professionals/#comments</comments>
		<pubDate>Wed, 08 Jun 2011 14:30:06 +0000</pubDate>
		<dc:creator>Teresa McGill</dc:creator>
				<category><![CDATA[Gandy Perspective]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=424</guid>
		<description><![CDATA[Employers hear the message repeatedly: The workplace is changing.  Oft-quoted projections from Statistics Canada show immigration will soon account for virtually all net labour market growth.  But there’s a problem – and it’s not the stereotypical engineer driving a taxi, unable to find work in his field.  It’s that many gifted, internationally trained professionals (ITPs), [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=424&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://businessenglishblog.ca/2011/06/08/hybrid-communication-courses-uncap-the-talent-of-internationally-trained-professionals/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
	
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			<media:title type="html">Teresa McGill</media:title>
		</media:content>

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			<media:title type="html">hybrid communication courses</media:title>
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		<item>
		<title>I Hear You!</title>
		<link>http://businessenglishblog.ca/2011/05/27/i-hear-you/</link>
		<comments>http://businessenglishblog.ca/2011/05/27/i-hear-you/#comments</comments>
		<pubDate>Fri, 27 May 2011 16:47:48 +0000</pubDate>
		<dc:creator>Rob Leonituk</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>
		<category><![CDATA[active listening]]></category>
		<category><![CDATA[Asking Questions]]></category>
		<category><![CDATA[Business English]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[communication tips]]></category>
		<category><![CDATA[language for leadership]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[making meetings work]]></category>
		<category><![CDATA[speaking strategies]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=395</guid>
		<description><![CDATA[This scenario is no doubt familiar: the speaker has been talking for about ten minutes and the audience has been politely listening – perhaps a little too politely. They are saying nothing and providing no feedback. The speaker begins to lose confidence in his message, his audience and himself. What’s missing? Active Listening Skills! Active [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=395&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://businessenglishblog.ca/2011/05/27/i-hear-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Rob Leonituk</media:title>
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			<media:title type="html">I hear you</media:title>
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		<title>Learning the Ropes of English Idioms</title>
		<link>http://businessenglishblog.ca/2011/03/31/learning-the-ropes-of-english-idioms/</link>
		<comments>http://businessenglishblog.ca/2011/03/31/learning-the-ropes-of-english-idioms/#comments</comments>
		<pubDate>Thu, 31 Mar 2011 11:01:38 +0000</pubDate>
		<dc:creator>Teresa McGill</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>
		<category><![CDATA[Asking Questions]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[idioms]]></category>
		<category><![CDATA[office communication skills]]></category>
		<category><![CDATA[speaking strategies]]></category>
		<category><![CDATA[vocabulary building]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=358</guid>
		<description><![CDATA[A client shared this story, which highlights the importance of clear communication at work. In a recent technical meeting, Alex and Jonathan – a software architect and his manager – discussed the current state of their project. The news from Alex was not good: It was evident the solution pursued for the past three weeks [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=358&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://businessenglishblog.ca/2011/03/31/learning-the-ropes-of-english-idioms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Teresa McGill</media:title>
		</media:content>

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			<media:title type="html">Learning the Ropes</media:title>
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		<title>Combatting Comma Chaos</title>
		<link>http://businessenglishblog.ca/2011/03/22/combatting-comma-chaos/</link>
		<comments>http://businessenglishblog.ca/2011/03/22/combatting-comma-chaos/#comments</comments>
		<pubDate>Tue, 22 Mar 2011 18:28:45 +0000</pubDate>
		<dc:creator>Susan O'Connor</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=331</guid>
		<description><![CDATA[Breaking information into comprehensible chunks for readers is easy – just add commas, right?  Not exactly. Comma-laden explanations have a way of expanding into wordy, complex sentences that baffle even the experts.  While commas do a good job of separating or connecting ideas, it’s easy to include too many commas.  This can create grammatical errors [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=331&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
		<wfw:commentRss>http://businessenglishblog.ca/2011/03/22/combatting-comma-chaos/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">connosusan</media:title>
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			<media:title type="html">Smiling Businesswoman</media:title>
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		<title>Be bright. Be Brief. Be gone.</title>
		<link>http://businessenglishblog.ca/2011/03/15/be-bright-be-brief-be-gone/</link>
		<comments>http://businessenglishblog.ca/2011/03/15/be-bright-be-brief-be-gone/#comments</comments>
		<pubDate>Tue, 15 Mar 2011 12:02:06 +0000</pubDate>
		<dc:creator>Diane Leslie</dc:creator>
				<category><![CDATA[Communication Pointers]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[communication skills]]></category>
		<category><![CDATA[communication tips]]></category>
		<category><![CDATA[office communication skills]]></category>
		<category><![CDATA[rapport]]></category>
		<category><![CDATA[small talk]]></category>
		<category><![CDATA[speaking strategies]]></category>

		<guid isPermaLink="false">http://businessenglishblog.ca/?p=247</guid>
		<description><![CDATA[There is a very good reason Small Talk is referred to as an ‘art’. Imagine starting a conversation with someone you don’t know, with no idea of where the conversation will go, and no idea if the person will even join you in this conversation. It’s certainly a stressful situation, and yet, we find ourselves practising this [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=businessenglishblog.ca&amp;blog=13500153&amp;post=247&amp;subd=businessenglishblog&amp;ref=&amp;feed=1" width="1" height="1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">dileslie</media:title>
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